Internet services in Alberta
I’ve had home security and pik tv with Telus since October 2021. I can’t use it through the app and it doesn’t work through any of my streaming devices. Telus’ solution was to send a tech out which did nothing to fix the issues because they admit their cameras aren’t great and to wait until they upgrade.. So while waiting for them to get better cameras I’m supposed to continue paying for terrible service and have basically zero security on my property. Well, after 45 minutes of waiting I got a message saying the department was closed and it hung up, with no option of receiving a callback or anything. Telus is absolutely horrible for services other than internet and phones and should stick to what they know! Now I’m stuck for 5 years paying for services that benefit me in no way – I chose home security services for peace of mind and thanks to telus’ terrible service – there is none of that. I transferred both my business phones to Biz Connect through Telus almost a year ago. I have progressively been getting more and more complaints that my phones were not working. I contacted Telus looking back from my cell phone starting April 4th through May 24 I have had 37 conversations with Telus and today they are still checking on the status of my phone lines.
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Use a Block Code for Individual Calls
In the US, dialing *69 as a prefix to a number will conceal your phone number from the recipient. This is a free service but can only be used for outgoing calls to businesses and individuals. It will not work for toll-free numbers or emergency services.
We tried hard to push the emotional aspect of the moving and storage process during the campaign. We wanted everyone to know that when they use Ferguson Moving and Storage, you can trust that you will receive the highest level of professionalism start to finish. We are constantly trying to differentiate ourselves from the average Vancouver mover… hopefully this came through. With new wireless technology readily available there are many options for telephone, internet and television service providers. On Monday, CFJC reported that displaced residents of Highway 8 near Spences Bridge are receiving bills from TELUS for internet and cellular service for the months of November and December. A TELUS manager has been in contact with the customer to discuss their complaint and will be working with the customer at an attempt to resolve all their concerns until resolved. Requesting for an extension for this one please, the repair was just yesterday and i was unable to get a hold of the customer to confirm resolution. Whether you are landscaping, building a new fence or deck, or simply planting a garden, disturbing the ground on your property can cause damage to a buried utility. Some utilities are buried mere centimeters below the surface. Contact Alberta One-Call to request that the buried utilities on your property be located and marked at least two full working days before you plan to dig. The Northwest Regional Communication Center is the primary service answer point for most of north-western Alberta, covering 286,875 square kilometres, or 43% of the total land mass of the province.
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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. A TELUS manager has attempted to reach the customer on April 29th, May 2nd, and May 3rd with no success. All calls were made to the number provided by the customer. We have closed this complaint as we were unable to reach the customer. Sometimes Telus calls too often, like every day or every other day.
When the Village took over the former TD Bank building, it also took over its Safety Deposit Box service. For as low as $31 rent annually, you will have a safe place to store for all your valuables…locally. Commercial rates vary depending on the type of business. @KorthWell I can help troubleshoot the common issues if you can’t figure it out yourself…. Which often involves unplugging the power source from the box or pvr for 30 seconds and allowing it to reboot. But there will be that day when all your recordings will disappear never to be seen again (or not at all!) Usually when you return home from vacation eager to binge watch your favourite programs. That’s the day you will want to call to demand satisfaction. Which will be given in free pay for view first run movies or three months of free HBO/Superchannel premium channels. Which you then record every movie you havent already seen to watch once your three months are up. If you have already contacted Telus and still have an unresolved issue, you can request that your issue be expedited through a link on their home page.
I can’t help but wonder what it was about but it’s most likely Telus marketing. I’m a Koodo customer and Telus likes to call me from time to time. The few times that I picked up, they were trying to get me to switch to Telus from Shaw. Sorry but having 150mbps max speed on DSL is gonna be a hard sell, even for those sales reps… One time even the Telus sales rep agreed that our 300mbps Shaw internet is probably gonna be better for things like gaming and hung up. Doesn’t help that Telus still hasn’t rolled out fibre on our street, and they’ve been delaying it year after year. Basically calling to offer you plan w/ or w/o phone type of deal.
- A TELUS manager has attempted to reach the customer on April 29th, May 2nd, and May 3rd with no success.
- The Town of St. Paul provides water, sewer and garbage services.
- Requesting for an extension for this one please, the repair was just yesterday and i was unable to get a hold of the customer to confirm resolution.
When you call from anywhere inside this area, your call is answered in Grande Prairie! The dispatchers transfer calls to the appropriate agencies and they dispatch over 60 Fire Departments, including our very own Bezanson Fire Department. Ferguson Moving and Storage’s concierge-style approach to service makes it easy for customers to get the answers and support they need. Whether you are renting a home or have purchased your own, utilities and services may need to be put in your name for usage and billing. Below is a list of providers for home services which include heat, hydro, phone, internet and TV in both the Williams Lake and 100 Mile House area. Seems this could be an issue for anyone not using a telus phone… Ie Rogers, as 611 would direct to their own customer service… Are you also the victim of a disservice and looking for help? “No one in the community of Spences Bridge will pay a TELUS bill during the months they were evacuated or unable to use their services,” she said. “An error in our system recently billed some customers for the months of November and December, which should not have happened. We are incredibly sorry for this error and for bringing additional stress to an already difficult situation,” she told CFJC News.
Nestled along the shores of Kootenay Lake, Balfour is a small but vibrant community, offering multitudes of opportunity for the avid hiker, biker, golfer, boater and fisherman. The Fort McMurray Chamber of Commerce hosts several events throughout the year. Click here for pictures of our Business and Community Awards Reception, our Duffet n’ Divot Golf Tournament, our monthly Networking Luncheons and our Small Business Week Celebrations. Rajzer says TELUS is working on rectifying the situation with all affected customers. If anyone wanted to simply check their email, they would have to drive 18 kilometres out of town for service — but many evacuees didn’t have a car. As a matter of policy, BBB does not endorse any product, service or business. Insurance Resource Centre Questions about insurance for your new home? Since Telus had legitimately called before with that number on display, Call Control let it through.
— TELUS is apologizing to the displaced residents of Highway 8 near Spences Bridge, after the company sent out bills for internet and cellular service no one received. I finally succumbed to a telus sales pitch and changed my telus services. But i was warned the first bil would be different due to billing dates, … I received one bill at that price and now they keep changing and nobody there seems to care. Its less than 20$ total but its wrong and they are betraying the trust of the direct withdrawal system. A TELUS manager has been in contact with the customer to discuss their complaint and their concerns have been addressed.
- The recording says the company is giving the person a free vacation for being a good customer.
- With new wireless technology readily available there are many options for telephone, internet and television service providers.
- Carine Botturi currently serves as the telecommunications company’s director of risk management, Data and Trust office.
- On May 11 Telus came in and switched my phones back to regular phone lines.
- Telus will have to supply a different number for customers that don’t use their brand of cellular service.
Telus says the calls are fraudulent and in no way related to the company. Utility billings for Water, Sewer and Garbage/Landfill are mailed out every two months. St. Paul is strategically located in the center of the northeast region of Alberta. With a population of 5963 , St. Paul is a major trading center for the surrounding area. Today marks the start of the final week of the Ferguson Moving and Storage radio campaign. For the past six weeks, we’ve been featured on some of the top radio stations here in the Lower Mainland. Vendors that offers fresh produce, meats, cheeses, breads and great gift ideas. Rallies, parades, carnivals, sports events, dances, theatre productions and fireworks.
- Below you will find some useful links and contact information for city/town/county contact information, utility connections, and school division information.
- Which will be given in free pay for view first run movies or three months of free HBO/Superchannel premium channels.
- The few times that I picked up, they were trying to get me to switch to Telus from Shaw.
- Employees do give their employee number, I work for Telus and we have an 6-8 digit employee number not 4.